Repairs and spares

Repairs & Spare Parts

Most suppliers stop returning your calls once you've paid. We don't. A broken incubator is stressful mid-hatch, and we treat it that way.

Spare parts we stock

Photos show the actual parts. Prices are current shop prices. Call to confirm stock before you travel, and bring the old part (or send a photo) so we can match it exactly.

XM-18D automatic computer control incubator controller in a chrome frame with display, buttons, breaker and fan and light switches

XM-18D incubator controller

The brain of the machine. It shows and sets temperature and humidity, with a breaker and fan and light switches built into the panel. Fit one when the display is dead, wrong or flickering.

Ksh 8,000 Call to order
XM-18 four-screen incubator controller supplied with a temperature probe and a humidity sensor on cables

XM-18 controller with probes

Four-screen XM-18 controller supplied with its temperature probe and humidity sensor. The usual replacement when a controller or its sensors have failed.

Ksh 6,000 Call to order
Stainless temperature probe and grey humidity sensor module on black cables

Temperature and humidity sensor

A stainless temperature probe plus a humidity sensor module on cables. If the reading is stuck, jumps around or disagrees with a second thermometer, check this part first.

Ksh 2,500 Call to order
60KTYZ geared synchronous motor, 220 to 240 volt, 14 watt, 2.5 revolutions per minute

Egg-turning motor (60KTYZ)

Geared synchronous motor, 220-240V, 50Hz, 14W, 2.5 rpm. It slowly drives the egg-turning mechanism. Replace it when the tray stops turning or the motor hums without moving.

Ksh 2,500 Call to order
Two black LXW5-11N1 limit switches with brass screw terminals and a lever arm

Limit switch (pair)

LXW5-11N1 limit switches with a lever arm, sold as a pair. They signal the end of each tilt of the egg tray so the motor stops and reverses. A worn switch can leave the tray stuck or turning the wrong way.

Ksh 1,500 Call to order
Two ring-shaped brown heating tubes of different sizes with ceramic ends and threaded terminals

Temperature heater (ring element)

Ring-shaped heating tube that warms the air in the chamber. Replace it when the machine cannot reach temperature, or when the element is cracked or burnt.

Ksh 1,500 Call to order
Stainless steel U-shaped heating element with ceramic insulators and threaded terminals

Humidity heater (U element)

U-shaped stainless element that heats the water to raise humidity in the chamber. Replace it when humidity will not climb even with water in the tray.

Ksh 1,500 Call to order
Blue square-framed fan with three curved blades

Distribution fan

Moves warm air evenly through the egg chamber. Replace it when it is noisy, wobbling, slow or has stopped, because cold spots lower the hatch rate.

Ksh 3,500 Call to order
Clear plastic egg setter tray with a grid of egg slots

Setter tray

Plastic egg setter tray with slots that hold each egg upright. Use it to replace a cracked tray or to keep a spare for the next batch.

Yellow ventilated plastic hatching basket

Hatching basket, 88 eggs

Ventilated plastic hatching basket for 88 eggs. Eggs move into it at lockdown, so chicks hatch onto a surface they can stand on.

Ksh 1,200 Call to order
White ventilated plastic hatching basket with a lattice pattern

Hatching basket, 176 eggs

The larger hatching basket, for 176 eggs. A good match for the bigger machines and for hatching businesses moving whole trays at lockdown.

Ksh 1,500 Call to order

Incubator repair

Temperature/humidity sensor faults, motor and turning-mechanism issues, control board problems. Brought in, or diagnosed over a call.

Genuine spare parts

Turning motors, controllers, sensors, heating elements, fans and limit switches, in stock for the incubators we sell.

Fast turnaround

Most common repairs are same-week. We'll always tell you honestly if a part needs to be ordered in.

Support on what we sell

Buying from Autohatch means the relationship doesn't end at delivery. We service what we sell.

Describe the fault and we'll tell you what it likely is

Call us and describe what the incubator is doing. Most issues can be narrowed down before you even bring it in. Not sure which part you need? Check our Q&A first.